Rivergate Construction Client Satisfaction Survey

Thank you for trusting Rivergate Construction with your project. We’re committed to delivering great results — and your feedback helps us continually improve. This short survey should take just a few minutes, and your responses will be kept confidential. We appreciate your honesty and your partnership.

Rivergate Construction — Client Satisfaction Survey
Please help us improve our services by completing this questionnaire.

Company*

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Client Name*

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Job Name:*

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Email*

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Overall, how satisfied are you with your experience working with Rivergate Construction?*

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Rivergate met or exceeded my expectations.*

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Communication & Professionalism

How satisfied were you with the clarity and frequency of project communication?*

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Rivergate was responsive to questions, calls, and emails.*

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How was the project team's professionalism on site and in meetings?

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Schedule & Budget

How well did the team manage schedule and milestones?*

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How satisfied are you with how change orders and cost impacts were explained?*

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Quality & Safety

How would you describe the quality of workmanship following completion of the project / post punch-walk?*

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How would you describe the project team's commitment to jobsite safety and cleanliness?*

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Problem-Solving & Collaboration

Rivergate effectively addressed issues or unexpected challenges during the project.*

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The team worked collaboratively with architects, engineers, and trades.*

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Value & Likelihood to Recommend

How likely are you to recommend Rivergate Construction to a colleague or friend? (0–10)*

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If Likely with Reservations or Not Likely please explain:

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Feedback
This is optional open-end feedback and would much be appreciated.

Did Rivergate do anything particularly well on this project that you would like to highlight?

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Is there anything Rivergate could improve upon in future projects?

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Are there any project team members you would like to highlight and provide feedback on?

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Are there any additional comments you'd like to share?

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